IBS signs partnership agreement with HCL for off-shoring
Press Release Dec 10, 2008
IBS and Indian IT services company HCL Technologies have signed a partnership agreement which will enable HCL to deliver technical services to IBS. These will include product development services as well as customer delivery and support services. The partnership is a crucial component of the Operational Excellence portion of the strategic initiative announced by IBS on September 23, aimed to enhance value to customers and improve profitability to become the leading distribution management solution company.
IBS has for several years successfully near- and off-shored both development and customer projects to fully owned resources in Portugal and Poland as well as to partners in India. This new partnership will accelerate the shift of resources that today are geographically dispersed, into a central skills pool while letting IBS benefit from HCL's experience and knowledge around software development and customer solution deployment.
IBS customers will also benefit from an Upgrade Factory setup, which is an offer to quickly and efficiently upgrade existing customers to the latest release of the IBS Enterprise suite. Moreover, HCL will provide strategically important resources to ensure technical capacity for the future development and volume deployment of IBS' new product line, Enterprise for Windows, scheduled for global launch in 2009.
"This is a very exciting partnership that we are embarking upon", says Mike Shinya, President and CEO of IBS. "We tendered offers from several extremely well qualified off-shore partners but were very impressed with the HCL team's energy, commitment to rapid delivery and the extensive experience including more than 50,000 professionals of which over 1,200 with iSeries experience. This partnership is an important achievement in the strategic progress in improving profitability and a step in becoming the leading distribution management solution company".
"The partnership adds a lot of value to IBS as well as for our customers", says Ole Fritze, Senior Vice President Professional Services at IBS. "It will enable us to ensure timely delivery of the highest quality, while at the same time ensuring scalability to always being able to resource projects optimally, regardless of skill set requirements or where they are in the world".
Rajeev Sawhney, President for Europe at HCL Technologies says, "We are delighted to have signed this agreement to become an IBS partner. IBS is renowned across the world as a provider of very high quality software and services and the company growth is due to the considerable value that it adds to its client's business operations. Our combined expertise will offer customers an even greater level of excellence in service. We are very pleased with this innovative and collaborative relationship."
About HCL Technologies Ltd.
HCL Technologies is one of India's leading global IT Services companies, providing software-led IT solutions, remote infrastructure management services and BPO. Having made a foray into the global IT landscape in 1999 after its IPO, HCL Technologies focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 18 countries to deliver solutions across select verticals including Financial Services, Retail & Consumer, Life Sciences & Healthcare, Hi-Tech, Telecom and Media & Entertainment (M&E). For the quarter ended 31st March 2008, HCL Technologies, along with its subsidiaries had last twelve months (LTM) revenue of $ 1.8 billion (Rs. 7083 crores) and employed 49,802 professionals. For more information, please visit www.hcltech.com.
About International Business Systems
IBS is a leading provider of business software and consulting services for Wholesale Distributors and Manufacturers worldwide. Customers rely on IBS' suite of software applications to automate demanddriven, supply-chain processes and gain a competitive advantage through improved operational efficiencies. Corporate revenues exceed $300 Million, and a network of wholly owned operations supports clients in more than 40 countries. IBS is an IBM Premier Alliance Partner. IBS Americas is headquartered in Folsom, California.
For further information, please contact:
Andy Berry
Vice-President of Marketing, IBS Americas
Tel: 1 (800) 886-3900
andy.berry@ibsus.com
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